For the best experience, open
on your mobile browser.

Disgruntled Passenger's Air India 'Horror Story': Worn Out Seats, Unappetizing Food On Rs. 5-Lakh Round Trip

Disgruntled Air India passenger details nightmarish flight with worn out seats, poor cleanliness, and unappetizing food.
07:02 PM Jun 16, 2024 IST | Swechchha
disgruntled passenger s air india  horror story   worn out seats  unappetizing food on rs  5 lakh round trip
Passenger Of Air India Shared Picture of Worn-off Seat And Stale Food

A recent viral post by a disgruntled Air India passenger has drawn widespread attention to the airline's service standards. Vineeth K, a traveler, who shelled out approximately ₹5 lakh for a round-trip ticket, detailed a nightmarish experience marked by subpar service and inadequate facilities.

The journey began with a disheartening sight: seats so worn out that the cushioning was practically non-existent. The passenger reported a significant lack of cleanliness, with stained seat covers, and a general sense of neglect permeating the cabin. The in-flight entertainment system, a critical amenity for long-haul flights, was reportedly non-functional, adding to the passenger’s frustration.

The culinary offerings did little to improve the situation. The passenger described the food as unappetizing, stale, and far from what one would expect on a premium-priced ticket. Despite the high cost of the flight, the meal quality was likened to that of a budget airline, reflecting poorly on Air India's commitment to service excellence.

Also Read: Delhi Jal Board Office Vandalized Amid Water Crisis; Clash Over Tap Water Leaves 3 Injured

Adding insult to injury, the cabin crew's service was perceived as indifferent and unresponsive. Requests for assistance were either ignored or met with curt replies, leaving the passenger feeling neglected and undervalued. This experience underscores a broader concern about Air India's service standards, especially given its recent privatization and promises of improved quality.

This incident has sparked a significant backlash on social media, with many users sharing their own negative experiences and calling for a reevaluation of Air India's customer service protocols. As the airline faces increased scrutiny, the management must address these issues promptly to restore passenger confidence and uphold its reputation.

Also Read: Paytm Enters Negotiations With Zomato To Sell Movie And Ticketing Business

Tags :
tlbr_img1 World tlbr_img2 Trending tlbr_img3 Entertainment tlbr_img4 Video